Mediation Contact Form

Official application and information platform for mediation invitation and negotiation processes to which Şok Marketler Ticaret A.Ş. is a party.

Legal Processes

Mediation processes within Şok Marketler Ticaret A.Ş. are coordinated by our Legal Department in accordance with the Law on Mediation in Civil Disputes No. 6325 and relevant legislation.

Official Channel
Authorized communication platform for mediation invitation reports
Prompt Review
Our legal team rigorously examines submissions within statutory deadlines
Privacy & Data Protection
All shared data is protected under the Law on Protection of Personal Data
Legal Department
ŞOK Marketler Tic. A.Ş.
Kısıklı Mah. Hanımseti Sok. No:35 B/1 Üsküdar / Istanbul
MERSIS: 0814-0131-8998-8099
arabuluculuk@mim.sokmarket.com.tr

Mediation Contact Form

Please fill in the mediator and applicant details regarding the mediation invitation process.

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Mediator Information

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Applicant Information

To add multiple applicants or ID/Tax numbers, type the information and press Enter or click Add.

💡 You can type a name and press Enter.

💡 You can type a number and press Enter.

Personal data in this form regarding mediation processes to which Şok Marketler Tic. A.Ş. is a party will be processed in accordance with the .

Mediation Clarification Text

As Şok Marketler Ticaret A.Ş. ("Company or Şok"), we show utmost care for the processing and protection of personal data in accordance with the Law on the Protection of Personal Data No. 6698 ("Law"), secondary regulations, and the Decisions of the Personal Data Protection Board.

Through this platform opened for conveying mediation invitations, personal data contained in the "Mediation Invitation Report" are processed in the first stage. This platform will not be used during ongoing mediation negotiations, but personal data processing activities will continue throughout the process. This Clarification Text aims to inform you covering both processes.

Data Controller: Şok Marketler Ticaret A.Ş., residing at Kısıklı Mahallesi Hanımseti Sokak No:35 B/1 Üsküdar/Istanbul with MERSIS No: 0814-0131-8998-8099.

Your personal data will be collected first-hand by the data controller Şok Marketler Ticaret A.Ş. and will be processed in accordance with the conditions and purposes of personal data processing specified in this clarification text. Şok Marketler Ticaret A.Ş. is a subsidiary of Yıldız Holding A.Ş.

What Personal Data Do We Process?

Identity
Name, surname of the parties, national ID numbers of parties, names and surnames of party attorneys if any, name and surname of the mediator
Contact
Phone number, email address, physical address of mediator; address, phone number of parties; address and phone number of party attorneys if any
Legal Action
Mediation office, bureau file number, mediation file number, application number, scope of dispute, personal data on agreement document
Other
Mediator registry number, bar association information and bar registry number of attorneys if any, personal data on power of attorney / authorization documents, signatures, log records

*It is accepted that personal data contained on the documents transmitted by you are up-to-date and accurate, and the relevant persons have been informed by you under the Law.

By Which Methods and for What Purposes Do We Process Your Personal Data?

Your personal data is processed electronically via the platform where mediation invitations are collected; and subsequently via email and/or phone during mediation negotiations.

Purposes Based on Articles 5/2-ç and 5/2-e of the Law:
  • Execution of mediation activities
  • Conducting activities in accordance with legislation
  • Follow-up and execution of legal affairs
  • Execution of storage and archive activities
  • Informing authorized persons, institutions, and organizations
  • Receiving, evaluating, and finalizing requests
  • Retaining personal data during the statutory limitation period